The Branch Manager at Muthoot Fincorp will oversee daily branch operations, ensuring compliance with policies and efficient management of cash flow and financial records. They will develop and implement strategies to meet sales targets, identify new business opportunities, and stay informed on market trends. Customer service excellence is crucial, with responsibilities including resolving complaints and fostering strong stakeholder relationships. The role involves leading and developing branch staff, managing hiring, training, and performance, and promoting a positive work environment